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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Mace

David Mace

August 23, 2024

5  out of  5
rating by David Mace
"Macayla was very pleasant and worked with me to get the needed coverage for my residence. I was able to get coverage in 1 phone call."
We responded:
"Thank you David for the review and for trusting us with your insurance needs!"
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Lillie Oliver

May 17, 2024

1  out of  5
rating by Lillie Oliver
"I used to like state farm when I was dealing with Jared. He was always helpful and polite and always had my problem took care of promptly. Since I've had to deal with other agents in the office it's a nightmare. I feel like they pick and choose who they want for clients lately. Since I have someone in my household that their license was suspended this year I'm also being punished and my policy canceled because we live in the same household and same address even if that person is no longer on my policy. It's sad because you lost a good customer.."
We responded:
"Lillie, we have appreciated being able to serve you as a customer. Please give us a call at 931-836-3273 so we can address your concerns."
Profile photo of Zack Taylor

Zack Taylor

December 18, 2023

5  out of  5
rating by Zack Taylor
"Been dealing with the folks over here in Sparta since I moved here. Wonderful group of people always going above and beyond for their customers. Thank you!!"
We responded:
"Thank you Zack for being a loyal customer!"
Profile photo of Gerald

Gerald

November 14, 2023

5  out of  5
rating by Gerald
"Thank you so much Jared,you've been a great help to us."
We responded:
"Thank you Gerald, we are happy to serve you as our customer!"
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John Puckett

November 7, 2023

5  out of  5
rating by John Puckett
"Their great, always their to help, and will go out of their way to assist you."
We responded:
"Thank you John for the review, we appreciate you!!!"
Profile photo of Sistina Hammonds

Sistina Hammonds

October 12, 2023

5  out of  5
rating by Sistina Hammonds
"Macayla was fantastic and helped me over many days. She answered all my questions and took my concerns seriously. The rate for renters insurance was also very reasonable."
We responded:
"Thank you Sistina! Macayla is awesome and we appreciate you being our customer!!!"
Profile photo of Michelle Daniels

Michelle Daniels

September 27, 2023

5  out of  5
rating by Michelle Daniels
"Great Agent and team. Has some of the best rates around!!"
We responded:
"Thank you Michelle for the 5 star review "
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Matthew Roberts

September 19, 2023

5  out of  5
rating by Matthew Roberts
"Absolutely great agent… very professional and top notch customer service. Definitely recommend for all insurance needs."
We responded:
"Thank you Matt!"
Profile photo of Challice Ledford

Challice Ledford

September 19, 2023

5  out of  5
rating by Challice Ledford
"Great agent, great rates! Jared works very hard & has a phenomenal team. Customer service was 10/10"
We responded:
"Thank you Chalice!"
Profile photo of Amanda Edwards

Amanda Edwards

September 19, 2023

5  out of  5
rating by Amanda Edwards
"Diligent, professional, timely, and fantastic communication!"
We responded:
"Thank you for the great review Amanda!"
Profile photo of John Ross Watkins

John Ross Watkins

September 19, 2023

5  out of  5
rating by John Ross Watkins
"Amazing team, always goes out of the way to help each clients"
We responded:
"Thank you for the 5 star review!"
Profile photo of Roger Ellefson

Roger Ellefson

August 29, 2023

5  out of  5
rating by Roger Ellefson
"Tony Julian was extremely helpful with my insurance needs. Friendly, professional and thorough. He worked hard to ensure proper coverage at the best rate available through State Farm."
We responded:
"Thank you for the review Roger!"
Profile photo of Barbara Fleming

Barbara Fleming

July 14, 2023

5  out of  5
rating by Barbara Fleming
"Had very unsatisfactory experience with a previous long time State Farm agent. Switched to Jared and WOW! Jared did a complete insurance review, made excellent recommendations, updated all of our policies! Easy to work with, responsive, very knowledgeable. Highly recommend!!!"
We responded:
"Thank you so much for your 5 star review! We appreciate you!"
Profile photo of Debbie Marjama

Debbie Marjama

July 5, 2023

5  out of  5
rating by Debbie Marjama
"I had a great experience with Jeremy. He was very responsive and took great care of what we needed."
We responded:
"Thank you Debbie! We are excited to serve your needs!"
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todd noblin

June 15, 2023

5  out of  5
rating by todd noblin
"New customer. I was able to speak directly with agent at the time of my first call. No call back needed. He took great care of my request very quickly. Wonderful experience! Thanks"
We responded:
"Thank you Todd, we are happy to have you as a customer!"
Profile photo of Melinda Pallotta

Melinda Pallotta

June 3, 2023

5  out of  5
rating by Melinda Pallotta
"The two women that work their go beyond for me and I thank the world of them Christy and Mollie are the best. Jared Howard has become my new go to person he is the best and he has helped when I have needed it, and Mollie still the sweetest and the best person to meet ya as you walk in. Tony not sure about his last name but very helpful with my questions and decided what would work for me today."
We responded:
"Melinda thank you for such kind words. We love having you as a customer!!!"
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Kim Willis

May 30, 2023

5  out of  5
rating by Kim Willis
"HE DID A GREAT JOB!"
We responded:
"Thank you Kim!"
Profile photo of Jacob Patton

Jacob Patton

May 23, 2023

5  out of  5
rating by Jacob Patton
"Very nice and easily accessible, was able to get me a quote on the spot over the phone and actively checked in on the progress of my situation and offered any assistance that he could provide to help me out with my decision or process"
We responded:
"Thank you Jacob for the great review "
Profile photo of Kimberly Fifield

Kimberly Fifield

May 2, 2023

5  out of  5
rating by Kimberly Fifield
"I have been with State Farm for years and always get great customer service."
We responded:
"Thank you for the great review, we appreciate you being a long term customer!"
Profile photo of Anne-Margaret McElroy

Anne-Margaret McElroy

May 2, 2023

5  out of  5
rating by Anne-Margaret McElroy
"The agent displayed solid knowledge, excellent customer service, explained the insurance process thoroughly and was comfortable to speak with."
We responded:
"Thank you for the 5 star review. We are happy to assist you with your insurance needs!"
Profile photo of Brandon Bain

Brandon Bain

March 19, 2023

5  out of  5
rating by Brandon Bain
"It's a friendly environment they treat you like family. They make it painless on getting insured for whatever you're insuring"
We responded:
"Thank you Brandon! "
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Donna Rutledge

March 8, 2023

5  out of  5
rating by Donna Rutledge
"He was very professional and nice. He helped me to set up my safe driver account on my phone. And Kristy is very nice and sold me the insurance and gave me every discount she could get for me. Because I'm on disability and that means a lot. They are a very wonderful people to have my insurance with. I would recommend them to anybody."
We responded:
"Thank you Donna so much for the kind words!"
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Dustin White

March 1, 2023

5  out of  5
rating by Dustin White
"Always good to work with. Easy, fast, always available with answers."
We responded:
"Thank you Dustin for the 5 star review! We appreciate you being a great customer!"
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Jayne Campbell

February 24, 2023

5  out of  5
rating by Jayne Campbell
"Very nice and professional and saved me money!!!"
We responded:
"Thank you Jayne for trusting us with your needs!"
Profile photo of Steve May

Steve May

February 3, 2023

5  out of  5
rating by Steve May
"Great service! My wife and I just inherited a house when her mother had passed and needed to get I insurance for it. Saw Anthony Julian and he gave us a great quote on the house and also auto insurance that we switched everything over to State Farm from progressive and saved lots of money! Thanks 😊"
We responded:
"Thank you Steve for the 5 star review!"